The Lighting Superstore in Melksham, England Open now

Reviews about The Lighting Superstore

• ★ ★ ★ ★ ★

  2017-04-19, by Adrian Thompson
  Easy to use website and found exactly what I was looking for. Straightforward ordering process and I was kept fully informed by email throughout. The product was sensibly packaged and the lights themselves are good quality and were a doddle to fit. This is how internet shopping should be, I would certainly use again.
• ★ ★ ☆ ☆ ☆

  2017-04-14, by Dennis Hall
  It promised to be a good experience, but after ordering things went downhill. The website gave the impression it was in stock and would be delivered within days. It was weeks as I think it had to first come from Italy. When the light arrived it was not as described. On the website and in the packing description it said it was a light fitting with an outer steel frame, which is one of the things that attracted me to the light. In fact it was all plastic. I emailed customer services to suggest they offer me a discount (or return the goods). They ignored my suggestion of a discount, and in the end I kept the item because I couldn't wait another few weeks for an alternative. I did email them again but they didn't even bother to reply. Poor experience in my opinion and I will not be using them again, which is their loss as we're totally remodelling the house and reckon we're looking at around £3K of lighting fittings over the next 12 months.